Fidelity Scores Big in KPMG Customer Experience Survey In what has been termed the crowning glory of a successful year, leading financial institution -Fidelity Bank Plc -has been recognized for its devotion to providing exceptional customer experience. According to the recently issued KPMG 2023 West Africa Banking Industry Customer Experience Survey, the bank recorded a marked improvement in its service delivery to customers from 2022 figures; moving from 13th to 5th position in Retail, 13th to 5th position in SME and 10th to 5th position in…
Emir of Zazzau extols benefits of non-interest bank Emir of Zazzau in Zaria, Kaduna State, Ambassador Ahmed Nuhu Bamali has extolled the benefits of The Alternative Bank (TAB) as a non-interest banking institution which propels economic growth through sustainable practices, responsible investment and financial decisions. In a keynote address during the inauguration of TAB's first physical branch in Zaria, Kaduna State, the traditional ruler highlighted the manifold advantages of the non-interest banking institution to, "include econ…
ZENITH BANK AWARDED BEST BANK FOR DIGITAL SOLUTIONS IN NIGERIA AT THE EUROMONEY 2023 AWARDS Zenith Bank Plc has been named the “Best Bank for Digital Solutions in Nigeria” in the Euromoney Awards for Excellence 2023, underscoring the bank’s pioneering and outstanding achievements in delivering cutting-edge digital financial solutions. Speaking on the recognition, the Group Managing Director/CEO of Zenith Bank Plc, Dr. Ebenezer Onyeagwu, said, “We are delighted to receive the distinction as the Best Bank for Digital Solutions in Nigeria. Th…
Stanbic IBTC Rewards 77 Customers in the Reward4Saving 3.0 Promo Draws Stanbic IBTC Bank, a subsidiary of Stanbic IBTC Holdings, has rewarded 77 customers with cash prizes in the first quarterly and third monthly draws of its Reward4Saving 3.0 promo. Both draws took place at the Bank's head office at Walter Carrington Crescent, Lagos. 70 customers won N100,000 each, while seven other customers received N1,000,000 each. The winners were selected across our seven business regions in Nigeria which are Lagos Island, Lagos Mainland, Southwes…
DECEMBERISSAVYBE: FIRSTBANK SPONSORS KAKADU THE MUSICAL First Bank of Nigeria Limited has announced its sponsorship of Kakadu the Musical, a theatre production from the stables of Playhouse Initiative . The play, which is set to return to stage from 28 to 30 December 2023 at the Shell Hall, MUSON Centre, Lagos , is among the activities lined up in the 2023 edition of FirstBank’s annual DecemberIssaVybe. Written and produced by Uche Nwokedi, Kakadu the Musical is a reverberating drama of survival and hope that trails the journey of fo…
TTB/Union Bank: A Call for Transparency By Investigators In the last three days, we have seen a storm of allegations regarding the ownership of Titan Trust Bank Limited (TTB) and Union Bank of Nigeria Plc ("Union Bank"), and this has captured public attention. These claims, reportedly stemming from a report submitted to the President by a Special Investigator, Mr Jim Obaze, have initiated a critical discussion around transparency. However, the lack of access to the report begs for an open dialogue to clarify the unfolding narrative…
Excitement Builds as Polaris Bank Prepares for Christmas Save & Win Draw ... 100 Nigerians to be rewarded Lagos, Nigeria: December 21, 2023 — Polaris Bank, Nigeria’s Leading Digital retail will hold a festive Save and Win draw that promises to add a dash of holiday cheer to its valued customers. The draw, which would be conducted at the Bank’s Lagos headquarters, and broadcast live on all the Bank’s social media channels would see winners emerge, contacted and rewarded instantly. The first draw that was held in September, had a total…
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